Improving the customer experience in the age of self-service automation 3 March Hosted in our online boardrooms 3pm GMT. View all speakers View the agenda The discussion. Redirecting consumer behaviours: how do you drive self-service adoption rates? To what extent https://amazonia.fiocruz.br/scdp/essay/writing-practice-test-online/personal-experience-my-experience-in-middle-school.php the industry succeeding in delivering a speedy and convenient self-service experience?
Eliminating frustration and reducing drop-off rates: where do the greatest pain points lie? Request an invitation This roundtable discussion is designed for senior executives working for energy or water suppliers, or who work in a network. Fill in this short form if you meet the above criteria and would like to participate in this discussion.
All invitation requests will be vetted and approved or declined by the organiser. Sponsored by. Automation with AI enables your entire organization to be always-on, optimizing the delivery of goods and services to provide seamless continuity in dynamic markets.
IBM runs the digital day-to-day operational processes locally and around the world of some of the most critical systems. With a diverse set of intelligent workflow and automation software solutions, including robotic process automation, IBM can guide you on your digitization journey to automate more types of work. Stay in the loop Subscribe to our newsletter to receive news and updates to keep you in the know. Improving the customer experience in the age of self-service automation. This Future of Utilities roundtable, held in association with IBM, is an invitation-only online event that will bring together senior customer experience and digital experts within the utilities sector to https://amazonia.fiocruz.br/scdp/essay/calculus-on-manifolds-amazon/an-analysis-of-literature-concerning-the-future.php how self-service automation can better serve customers in a personal, yet cost-effective way.
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View the agenda. The discussion. What are the next steps to creating an end-to-end self-service journey? Improving functionality: how can chatbot capabilities be further developed?
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Creating a clear channel strategy: which self-service tools should be offered and when? How can companies ensure a smooth transition between self-service channels? Request an invitation. This roundtable discussion is designed for senior executives working for energy or water suppliers, or who work in a network. This site uses cookies: Find out more. Okay, thanks.]
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