Communication A Essential Component Of A Healthy - amazonia.fiocruz.br

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Health is a state of physical, mental and social well-being in which disease and infirmity are absent. The meaning of health has evolved over time. In keeping with the biomedical perspective, early definitions of health focused on the theme of the body's ability to function; health was seen as a state of normal function that could be disrupted from time to time by disease. An example of such a definition of health is: "a state characterized by anatomic, physiologic, and psychological integrity; ability to perform personally valued family, work, and community roles; ability to deal with physical , biological , psychological , and social stress ". For a long time, it was set aside as an impractical ideal and most discussions of health returned to the practicality of the biomedical model. Just as there was a shift from viewing disease as a state to thinking of it as a process, the same shift happened in definitions of health. Communication A Essential Component Of A Healthy

Most would agree that there is an art as well as science to the practice of veterinary medicine. Under which of these categories would you place the skill of communication?

Whether one thinks of communication as an art or science, or both, one fact is certain: We could not practice veterinary medicine without communicating with others. How we Communucation with our clients can be a source of mutual understanding and positive action or a source of misunderstanding and frustration.

In this context, communication is a vital component of providing highly effective patient care. In terms of communication, rate the following components, in your opinion, as most important: listening, speaking or understanding? Before answering this question, please consider the following points. Effective communication involves more than mastering speech.

It is also vitally linked to our desire and ability to listen. Although all of us have had formal training in how to read, write and speak effectively, how many of us have received a balanced training program on how to effectively listen? For most of us, listening is a skill that we acquire informally. Our lack of training in the skill of listening is ironic when one considers that in our role as veterinarians, successful communication with our clients is dependent on our ability to listen and understand their needs and feelings in addition to speaking in a way that they will understand us. In fact, the first step in collecting diagnostic information typically begins with listening to our Communicagion while they describe their concerns.

Good listening skills are not only essential for accurate evaluation of a patient's illness, they convey our sincere interest in the overall welfare of the client and patient. When beginning to listen to our clients' concerns, what should be our primary motive for doing CComponent Should we listen to them primarily with the intent to reply? If so, we are practicing reactive listening. Reactive listening encompasses responses that interrupt, probe, interpret and advise?

When we reactively listen, we often provide responses that convey our own point of view about our clients' concerns. This may be categorized as the "doctor-centered component of the clinical interview. Isn't it true that if clients are seeking our expert advice in our role as veterinarians, then they should be listening to us for our recommendations? Before you answer these questions, Commuication consider your personal experiences with physicians.

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Have you ever felt that physicians you consulted for help with an illness didn't take the time to listen carefully Conmunication your concerns before making a diagnosis and recommending therapy? Have you experienced encounters with physicians whose controlling style of inquiry about your concerns felt more like an interrogation than a conversation? If your answer is "yes", then you are not alone. For example, in one study physicians interrupted 69 percent of their patients before they could complete their opening statements in effort to direct questions toward a specific concern.

The mean time to the first interruption was 18 seconds. Once interrupted, fewer than 2 percent of patients went on to complete their statements Beckman et al: Annals Internal Medicine, If the doctor responded to your concerns without really understanding them, how did you feel? Now, contrast this feeling to when a physician took the time to listen to you with the intent of understanding your concerns. What is the point?]