Employee Engagement Is More Than Just Happiness - amazonia.fiocruz.br

Companies know they want their employees to be happy. Many often think they know how to make them happy.

HR Management & Compliance, Talent

But the benefits are similar: greater engagement, better retention and recruitment, more productivity, etc. Armed with this information, organisations then have a better chance of holding onto their top talent as well as managing attrition rates. Kohli says that one such company is Indian media firm House of Cheer.

Other companies are taking different Happinesx to evaluate employee sentiment, using chatbots to approximate more of a two-way conversation. Employees decide whether they wish to engage with the chatbot, and questions asked are specific to each organization and run the gamut of workplace-related issues, from scheduling to management support.

Kohli goes on to note that there are concerns over privacy and how respondent information will be used, as well as who will get to see it. These are concerns employees have had as long as employee satisfaction surveys and questionnaires have been around; however, the digital element of many of the Indian tools amplifies those apprehensions.]