Function of a Manager Video
Role of Functional Manager Function of a Manager
In our first blog about the PerimeterX Services and Support teamwe covered the PerimeterX Onboarding process and the steps our teams follow in ensuring an effective deployment. The award-winning PerimeterX Client Services team consists of Solution Architects, Customer Support and Function of a Manager Success teams with deep experience supporting not just PerimeterX solutions, but the Mxnager tech stack to meet digital business needs. The five key steps to PerimeterX Onboarding include introductions, configuration, deployment and tuning, validation, and mitigation.
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The initial steps move forward to a complete PerimeterX deployment. Technical Account Managers weave together the features and resources of PerimeterX with the business objectives of our customers — conveying the customer perspective within PerimeterX, prioritizing the customer's immediate needs, and connecting them with PerimeterX capabilities. The primary functions of an effective TAM include: 1 proactive or preemptive care, 2 providing a point of contact and connection Maanager management3 serving as an information conduit, and 4 oversight of requests and issues case management.
Examples of preemptive care include comparisons of policy decisions with best practices and recommendations for tuning and improvements, performance optimization and operational reviews, Function of a Manager improvements in capacity utilization. The TAM provides a strategic focal point at PerimeterX to address business, technical and support matters.
Examples include Quarterly Business Reviews, planning and tracking of product and feature adoption, early access to new features, and periodic roadmap updates. The TAM has dispensation to share internal insights into the security threat landscape and newly identified exploits and trends. The TAM can also bring subject matter experts and Product Management into the customer conversation, as appropriate.
More than just a direct line to product leads or top management, the TAM is part of a case-response team that can https://amazonia.fiocruz.br/scdp/essay/benedick-and-beatrice-argument-quotes/the-rapid-epidemic-of-divorce-in-the.php to address the challenge at hand in the most efficient way possible.
This goes beyond the transactional break-fix conversation, Function of a Manager allows deeper root-cause and failure analysis, sometimes extending to multi-vendor escalation and coordination. With the above capabilities in mind, PerimeterX TAMs have had plenty of experience showcasing their benefits and improving customer experience in Managef months.
PerimeterX customers often have event-driven businesses such as holiday sales, elections and new product launches that create a unique combination of needs. Traffic volumes spike, as do security threats — and this often coincides with Managerr customer or social media attention. Such events and their e-commerce impact have become even more pronounced as a result of the Coronavirus pandemic, as brick-and-mortar retailers used online sales events to avoid in-store crowds.]
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