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To continue to provide quality service to both present and future customers, HSBC must increase its diversity of services and customers. In order to deliver better and more diverse customer service, communication must be improved within HSBC. HSBC has a culture based on loyalty and positivity and its success is rooted in a strong internal structure. The current goal of HSBC is to establish better communication within itself to enhance diversity with its customers. Employers and supervisors must communicate with employees personally to ensure that their workers feel that they are important members of HSBC. Though all these methods are fundamental for increasing worker satisfaction and productivity, face-to-face communication establishes more personal relationships and allows employees to feel important within the company. Understanding what makes for effective communication is a key factor in helping HSBC achieve its goals of increasing its diversity. Harp, A. Effective change communication in the workplace. Goutam, A. Outline Of A Successful Leader.

United States. Shays ' Rebellion was an armed uprising in Western Massachusetts and Worcester in response to a debt crisis among the citizenry and in opposition to the state government's increased Sufcessful to collect taxes both on individuals and their trades; [2] [3] [4] the fight took place mostly in and around Springfield during and American Revolutionary War veteran Daniel Shays led four thousand rebels called Shaysites in a protest against economic and civil rights injustices. Shays was a farmhand from Massachusetts at the beginning of the Revolutionary War; he joined the Continental Army, saw action at the Battles of Lexington and ConcordBattle of Bunker Hilland SSuccessful of Saratogaand was eventually wounded in action.

InShays' rebels marched on the federal Springfield Armory in an unsuccessful attempt to seize its weaponry and overthrow the government. The federal government found itself unable to finance troops to put down the rebellion, and it was consequently put down by the Massachusetts State militia and a privately funded local militia.

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The widely held view was that the Articles of Confederation needed to be reformed as the country's governing document, and the events of the rebellion served as a catalyst for the Constitutional Convention and the creation of the new government. There is still debate among scholars concerning the rebellion's influence on the Constitution and its ratification. The economy during the American Revolutionary War was largely subsistence agriculture in the rural parts of New Englandparticularly in the hill towns of central and western Massachusetts. Some residents in these areas had few assets beyond their land, and they bartered with one another for goods and services.

In lean times, farmers might obtain goods on credit from suppliers in local market towns who would be paid when times were better. When the Revolutionary War ended inMassachusetts merchants' European business partners refused to extend lines of credit to them and insisted that they pay for goods with hard currency, despite the country-wide shortage of such currency.

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Merchants began to demand the same from their local Succeszful partners, including those operating in Outline Of A Successful Leader market towns in the state's interior. This led to strong resentments against tax collectors and the courts, where creditors obtained judgments against debtors, and where tax collectors obtained judgments authorizing property seizures. I have been greatly abused, have been obliged to do more than my part in the war, been loaded with class rates, town rates, province rates, Continental rates, and all rates The great men are going to get all we have and I think it is time for us to rise and put a stop Successfuk it, and have no more courts, nor sheriffs, nor collectors nor lawyers.

Veterans had received little pay during the war and faced added difficulty collecting pay owed to them from the State or the Congress of the Confederation[12] and some soldiers began to organize protests against these oppressive economic conditions. InDaniel Shays resigned from the army unpaid and went home to find himself in court for non-payment of debts.

He soon realized that he was not alone in his inability to pay his debts Leaderr began organizing for debt relief. One early protest against the government was led by Job Shattuck of Groton, Massachusetts inwho organized residents to physically prevent tax collectors from doing their work. Governor Hancock https://amazonia.fiocruz.br/scdp/blog/purpose-of-case-study-in-psychology/sexual-behavior-and-attitudes-as-well-as.php the sheriff to suppress these actions.

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Most rural communities attempted to use the legislative process to gain relief. Petitions and proposals were repeatedly submitted to the state legislature to issue paper currency, which would depreciate the currency and make it possible to pay a high-value debt with lower-valued paper. The merchants were opposed to the idea, including James Bowdoinsince they stood to lose from such measures, and the proposals were repeatedly rejected. Governor Hancock resigned in early citing health reasons, though some suggested that he was anticipating trouble. He stepped up civil actions to collect back taxes, and the legislature here the situation by levying an additional property tax to raise funds Outline Of A Successful Leader the state's portion of foreign debt payments.

Protests in rural Massachusetts turned into direct action in August after the state legislature adjourned without considering the many petitions that had been sent to Boston. They called themselves Regulatorsa reference to the Regulator movement of North Carolina which sought to reform corrupt practices in the late s. Governor Bowdoin issued a proclamation on September 2 denouncing such mob action, but he took no military measures beyond planning a Suuccessful response click future actions.]