Total Quality Management Tqm in Hospitality Industry.
Service Innovation in Hospitality Industry
We should ask ourselves a question, Are leaders born or made? The answer to this question is, we can only be born with certain qualities which make us good leaders Manzgement but true leaders are the ones who develop their skill. Having good here skills to lead a good team of hospitality professionals is absolutely necessary and quite a daunting task.
A hospitality team leader has have a good sense of judgement and direction and he has to be an inspiration to his team to make their true capabilities prosper. There are certain guidelines which are followed by successful hospitality team leaders: 1.
Test the waters: a team leader has to find out what people think about your Hopitality of management. Getting a good feedback from the hospitality team is essential in an open environment. Good Listening: The team will have certain grievances and it is the duty of a good hospitality team leader to understand and try to solve those issues.
Leadership in People Management in Hospitality and Tourism
Effective Communication: in order to develop into a good leader a hospitality professional has to be able to be a great listener. Be a role model: link team should be able to invest faith in you that you will do what you say. Involvement of team: A hospitality team leader becomes a good team leader only when he involves his team in the decision making process.
Success evaluation should be on the basis of your team: in hospitality, it is very important for the team leader to know the strengths and weaknesses of his team. October 19, Total Quality Management TQM in the hospitality industry or service industry is focused around the core philosophy of service innovation management that is creating processes and enabling people to deliver….
October 17, Course: Housekeeping Management Go green concept: Few years ago when climate change really started to come into focus and people began to think how to protect our mother Earth and….]
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