Kelly describes three factors, distinctiveness, consensus, and consistency Schermerhorn, that help to determine whether outcomes should be attributed to them or if there are outside factors that are go here. Here in the operations department, if Jon consistently makes mathematical errors that no one else seems to be making, we attribute the problem to Papeg because he is the only person making these mistakes. If Jon consistently produces the same mathematical errors that other people in the operations department are making, this could be attributed to a problem in an Excel spreadsheet, or an external factor beyond Mgt 330 External Internal Factors Paper control, because multiple people are making the same mistakes.
We generally would like to think that positive results are based on internal attributes, and negative results are based on external attributes.
Response MGT
References: Schermerhorn, J. Organizational Behavior. Attribution Theory: Explain in detail to your boss what it means, focus on possible usefulness in managing your department. How do you address this request?
His theory was predicated on the belief that most people tried to understand the actions of others by casually analyzing internal and external attributions. It should be used to identify issues with personnel in the section or directorate that may need assistance. I would stress to my leadership that this is just for an initial assessment. You must have the follow-up meeting to ensure that root problems are addressed and the Mvt behavior is remedied. Reference: Malle, B. Links to an external site. Schermerhorn, J. Organizational behavior.
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