Communication Modality Within Health Care Video
Improving Healthcare Communication Communication Modality Within Health Care
Anne M.
Stone, Ph. The author reported that, in most situations in which a family member sought support from a nurse or care assistant to manage their uncertainty, informational support was perceived as helpful. Specific communicative dilemmas were reported by nurses and care assistants, including providing information versus maintaining institutional policy; providing options versus instructing the family what to do; and giving reassuring information versus information that may seem discouraging.
A Study of the Communication Channels Used inHealth Organizations
Communicating a common set of expectations among families and nursing staff and making caregiving visible may manage these dilemmas. Abstract Full Text. All rights reserved.
This site complies with the HONcode standard for trustworthy health. Informational support from nurses, care assistants perceived as useful, but dilemmas arise.
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