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Delay in handing over possession and compensation. Section 2 : This section explains 'Deficiency' as any fault inadequacy in the quality of performance which is required to be maintained by any law for the time being in force to be performed by a person in pursuance of a service. Whether the purchasers were not entitled to compensation in excess of what was stipulated in the Apartment Buyers Agreement? Facts: A complaint filed by flat buyers was dismissed by the National Consumer Disputes Redressal Commission, accepting the defence of respondent that there was no deficiency of service on their part in complying with their contractual obligations and, that despite a delay in handing over the possession of the residential flats, the purchasers were not entitled to compensation in excess of what was stipulated in the Apartment Buyers Agreement and thus appellant's submitted some primary grounds for compensation to consider. Held: The flat buyers are entitled to compensation for delayed handing over of possession and for the failure of the developer to fulfil the representations made to flat buyers in regard to the provision of amenities. Arifur Rahman Khan and Ors. Invalidate proceedings of Central Authority. Section 12 : On receipt of a complaint made, the District Forum may allow the complaint to be proceeded with or rejected and that a complaint shall not be rejected under this sub-section unless an opportunity of being heard has been given to the complainant and further that the admissibility of the complaint shall ordinarily be decided within twenty-one days from the date on which the complaint was received. Whether National Commission rightly rejected revision petition on ground that Appellant filed his claim after a delay of 8 days from occurrence of theft? Facts: The insured truck of Appellant was stolen.

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The Consumer Rights Act 2015 - hear from retail law expert, Caroline Green The Trade Policies Consumer Protection Act

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Mondaq uses cookies on this website. By using our website you agree to our use of cookies The Trade Policies Consumer Protection Act set out in our Privacy Policy. On Friday, the European Commission launched its New Consumer Agendasetting out its plans for consumer policy from — This is a significant insight for stakeholders into the EU's strategic objectives over the next five years. Sustainability, new technologies, online sales and effective cross-border EU enforcement top the bill. The Commission's agenda includes changes to how products are designed, labelled, marketed and sold online, as well as how the safety and compliance of products, and consumer rights and remedies, are enforced. Given the significance of these changes, we will follow up with more detailed commentary on the practical implications for product manufacturers. For now, here's our initial read of the key takeaways. The Commission's objectives build on its New Deal for Consumers and focus on five key areas:.

Some of the planned initiatives for example on the Circular Economy are already underway — others will follow early next year. Follow Productwise for more updates.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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The Content is general information only. It is not intended to constitute legal advice or seek to be the complete and comprehensive statement of the law, nor is it intended to address your specific requirements or provide advice on which reliance should be placed.]